Shipping policy
Shipping Policy
We ship all orders from our fulfillment location in Paris, France, with care and efficiency. Here’s everything you need to know about our shipping process.
📍 Delivery Areas
We currently ship to:
France (Mainland)
European Union countries
Norway, Switzerland, United Kingdom
Cyprus
🚚 Processing Time
Orders are processed within 1–2 business days after payment is confirmed.
You will receive a confirmation email with tracking details once your order has been shipped.
⏱️ Estimated Delivery Times
France: Standard – 4 to 7 business days / Express – 1 to 2 business days
EU, Norway, Switzerland, United Kingdom, Cyprus: 2 to 8 business days
Delivery times are estimates and may vary depending on destination, carrier delays, holidays, or customs.
💸 Shipping Fees
Free Shipping: All orders
France:
• Standard – FREE
• Express – €3.99
EU, Norway, Switzerland, United Kingdom: FREE
Cyprus: FREE
🚨 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue.
Pulsion is not responsible for incorrect shipping addresses provided by the customer.
✉️ Questions?
For any shipping-related inquiries, contact us at help@pulsiongummies.com